However, a survey conducted with existing and potential customers identified some barriers to bicycle rental. About 70% of respondents noted concerns over availability, fearing that their preferred bike might not be available when needed. Additionally, 50% found rental options more expensive than purchasing a bike, while 30% were reluctant to rent due to the lack of ownership. These responses indicate a prevailing culture of ownership, with many customers (particularly locals) still hesitant to embrace the full benefits of rental solutions.
Economic drivers and barriers
A common challenge for all pilot companies is the high cost of product acquisition, which limits their ability to quickly meet customer demands, offer a broad product range, and scale operations. Although securing loans or funding might seem straightforward, the pilot projects revealed the difficulties small businesses face in obtaining financing, particularly for newer, less common models like PSS.
The loan application process – credit assessments, bank meetings, and extensive documentation – consumes time and resources, with many applications rejected without explanation. Small and medium-sized enterprises (SMEs), which dominate the PSS bicycle solutions consulted during the project, are particularly vulnerable due to weaker financial structures, lower capitalisation, and fewer financing options compared to larger firms.
Interviews with a Norwegian financial institution also revealed that proving the value of PSS models in financial terms is a barrier. These businesses struggle to demonstrate their commercial viability using traditional banking frameworks, which are better suited to linear business models where asset depreciation is easily calculated. For Sirqel, documenting the retained value of their bicycles after their rental lifecycle was problematic despite having an established partnership with a company that systematically buys used bicycles. Although Sirqel’s business model is financially sound, the lack of clear metrics for evaluating bicycles' resale or reuse value hindered their ability to secure loans.
Additionally, the extensive documentation requirements – such as long-term projections and detailed product data – present another challenge. Circular businesses, which operate with longer product life cycles, challenge traditional loan evaluation processes. While Nordic financial institutions have been slow to adapt to these new models, countries like Germany and the Netherlands have shown greater flexibility in supporting circular businesses, offering more favourable financing options.
This research also revealed that the Nordic micro-mobility sector, which includes many of these PSS companies, is characterised by frequent market entries and exits. Even larger, well-funded firms consistently struggle to achieve profitability. For example, one of Denmark’s leading operators has reported ongoing double-digit losses over the past few years, while smaller companies face financial deficits despite receiving significant investment. The reasons for this persistent lack of profitability are not entirely clear but may include high operational costs, market saturation, and fluctuations in demand due to seasonal variations. More in-depth analysis is required to fully understand the financial challenges facing this sector.
Overall, these findings underscore the need for systemic changes in the financial sector to better support circular business models. For companies like Sirqel and Rent a Bike & Outdoor to grow and succeed, Nordic financial institutions must adjust their loan approval criteria to focus more on the long-term sustainability and retained value of circular products. This shift will likely require political and regulatory support to encourage greater investment in green and circular business models.
Technical drivers and barriers
The pilot companies face a range of technical challenges, both internal and external. Internally, they struggle with operational documentation, such as tracking rentals, managing maintenance and repairs, and handling waste efficiently. Externally, they are hindered by broader infrastructure issues that do not adequately support PSS models, limiting their potential to scale and serve diverse customer needs.