Draw up a programme that starts and ends in good time. Include breaks every 60–90 minutes and take a long meal break to give interpreters and participants who need it the time to rest or move about. This will also give participants a chance to network. For online events, allow time for the participants to sign in and make sure their audio and/or video is working.
Make the programme varied with different types of content, e.g. keynote talks, panel discussions, videos, interaction via apps, performances, group work and conversations. Remember to notify people who use assistive technology, e.g. hearing loops, of the types of content at the event so they can change devices, as needed.
When choosing the moderator, stipulate requirements for tone, time management and knowledge. Explain to the moderator how to communicate (positively and in an inspiring tone) about the sustainability and accessibility of the event.
Think about representation in the programme: who will speak, be seen and heard. Thinking about the diversity of the programme and list of speakers, e.g. equal gender distribution, different ages, experiences and backgrounds, increases the likelihood of there being someone with whom the participants can identify.
Think about ways of using a wider range of speakers. Spend time finding new experts who are not the usual suspects. For example, invite keynote speakers to address the event online. This can give you access to people who would otherwise not have the time or opportunity to travel, and make your programme more diverse.