Characteristics of effective employment instruments
Due to the complexity of the barriers, as demonstrated in
section 2.2, and the challenge of formalising a holistic approach into a one-size-fits-all solution, it is unsurprising that we have not identified any universal or magical remedy for increasing labour market participation among vulnerable groups. However, during our work analysing survey data, interviewing experts and caseworkers in the Nordic countries, and summarising literature, we have found five characteristics and prerequisites of effective employment instruments. Effective instruments:
Are holistic and comprehensive
They are typically holistic and comprehensive in nature, addressing not just employment barriers but also social and health-related barriers. For example, literature documents positive employment effects of individual placement and support (IPS) within the framework of Supported Employment. A central part of this type of intervention is integration of mental health services and employment services in order to provide individuals with competitive employment while being treated for the mental health issues.
Involve the individual and build on good relationships
They often actively engage the individual and are built on trust and a good relationship between the vulnerable individual and the caseworker. Our findings highlight the critical role of time in fostering meaningful engagement with the system. This can be achieved by, among other things, reducing the case load for caseworkers in order for the caseworker to establish presence, offer support, and provide encouragement.
Include some form of labour market training
They often include some form of labour market training to bridge the gap between the needs of the labour market and skills acquired through education and formal or informal work. This training also aims to provide vulnerable individuals with confidence in their abilities. Such training can take many forms, including internships, wage-subsidised jobs, or regular paid hours. A key factor appears to be ensuring that the training occurs under conditions as close to ordinary workplace terms as possible.
Are built on a solid skills and social match
They build on a solid skills and social match between the individual and the employer. Our research demonstrates that a strong match between employer and employee is crucial for the success of labour market training. Certain instruments are effective because they involve a structured sequence of job training internships that help participants develop skills. By exploring different workplaces and sectors, participants gain opportunities to find a suitable job match both professionally and socially.
Require close contact between caseworker and employer
Direct interaction between caseworkers and employers has been shown to significantly enhance the effectiveness of employment initiatives. Evidence suggests that this form of engagement facilitates faster transitions into employment for job seekers, as it allows caseworkers to acquire informal yet valuable knowledge that improves the quality of job matching.
Common Nordic challenges
These findings indicate that the Nordic countries are on the right track. We have, however, also identified some common Nordic challenges for the design of effective employment instruments, which should be considered in order to implement solutions to the complex problems in this field.
Uncertainty about long-term effects limits investments in vulnerable groups
In general, we lack knowledge on the long-term effects of various employment instruments for vulnerable groups. Furthermore, when dealing with vulnerable individuals, the effect might only be present in the longer run. This lack of knowledge can limit the idea of using employment instruments as an investment in the cases where it can be recognised and documented that the return only comes in the longer term.
Legal complexity limits the use of new technologies
General legal complexity and uncertainty around new technologies (e.g., data models, AI, and new technologies that can support individuals and caseworkers) prevent actors in the Nordic countries from reaping the full benefits of these technologies.
Balance in economic incentives
It is difficult to find the right balance between, on the one hand, financial incentives, participation requirements, and sanctions, and, on the other hand, ensuring that there is time and space for vulnerable citizens to find a foothold in the labour market. For example, increased financial incentives may unintentionally harm vulnerable groups, e.g., by raising property crime or affecting children’s education, while insufficient incentives risk keeping some individuals reliant on public benefits.
Incoherent upskilling and lack of long-term goals for building qualifications
Vulnerable individuals often lack formal qualifications and face challenges within the regular education system. Moreover, the current arrangements and the relatively short-term perspectives in the employment system create a risk that vulnerable groups are offered numerous small, incoherent courses as part of employment efforts without receiving certification for the skills they acquire.
Measures to activate employers and increase inclusivity of workplaces
Engaging employers in employment efforts is crucial, but employers can be hesitant for various reasons. A lack of information about available support schemes, unclear guidelines, and complex regulatory frameworks often discourage businesses from hiring vulnerable individuals. Additionally, companies may hesitate due to uncertainties about the target group, concerns about productivity risks, challenges in ‘presenting the business case’ for hiring jobseekers from vulnerable groups internally – such as showcasing positive examples of success – and a general lack of knowledge and practices aimed at including diverse employees.
In the last chapter of this report, we will present actionable recommendations addressing these common Nordic barriers, including specific policy adjustments and signature projects of successful initiatives.