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1. Executive summary

Background

The Nordic countries have faced persistent challenges in increasing the labour market participation of several vulnerable groups who face multiple employment barriers. Despite significant political attention and numerous policy reforms, little progress has been made in the past decade among some vulnerable groups.
There is a growing recognition of the importance of effective employment instruments and the role of public employment services (PES) in facilitating labour market integration. However, knowledge on what works for whom is still limited, particularly for the most vulnerable groups in the Nordic labour market. Additionally, there is a need for more detailed knowledge and concrete inspiration on how to work with a tailored combination of active labour market policies (ALMPs) and other services to address the complex needs of vulnerable groups.
The Nordic Council of Ministers wants to improve the employment prospects of these vulnerable groups and has commissioned the project Toward a More Inclusive Labour Market in the Nordics to provide policymakers and practitioners with evidence-based guidance and cross-Nordic inspiration (The Nordic Council of Ministers, 2022).
This report summarises the literature on various employment instruments and their effectiveness for different groups of vulnerable individuals. The report will serve as a reference, summarising evidence on the effectiveness of various employment instruments from the perspectives of both literature and practitioners and will form the foundation for the concrete, evidence-based policy recommendations we will present in the last report in this project.

Methodology

In this report, we have developed a framework of employment instruments used in the Nordic countries, which is to establish a language and an understanding of the various employment instruments that are common and cross-Nordic. Second, we have used the framework of employment instruments to categorise the latest knowledge on the effectiveness of various labour market instruments and as a basis to approach an answer to the question Which employment instruments work, and for whom? To answer this question, we: 
  1. conduct a systematic literature review to collect cutting-edge research on the effectiveness of various employment instruments.
  2. gather grey literature on the subject by searching databases and interviewing experts from employment ministries in the Nordic countries.
  3. compile Nordic and international literature reviews on topics where research is scarce.
  4. interview caseworkers in the Nordic countries to get the practitioner’s view on the effectiveness of various employment instruments on various groups. In total, we have interviewed 44 caseworkers from PES across the Nordic countries.
The framework we develop is universal in the sense that it allows for the categorisation of all employment instruments in the Nordic countries. However, in exploring the effectiveness of various instruments, we have focused especially on vulnerable groups. These are individuals who face challenges in addition to being out of the labour force and who typically face several employment barriers at once. These are young people, seniors, immigrants, and individuals with health issues. Further, we particularly focus on employment instruments, which are publicly supported interventions designed to help individuals overcome their employment barriers and increase their labour market participation, and we evaluate their effectiveness based on their ability to achieve this goal.

Framework of employment instruments

In the framework, the overall focus is employment instruments designed to help individuals overcome employment barriers and increase their labour market participation. Therefore, a central part of the framework includes instruments primarily targeted at the individual (i.e., education and labour market training, preventive and rehabilitative efforts, compensatory efforts, financial incentives). However, we recognise that these instruments do not work in a vacuum. Consequently, the framework also includes elements related to the public employment system (i.e., support, cross-sectoral and coordinating efforts) and the companies where individuals should ultimately be hired (company-aimed measures). The framework is presented in Figure 1. In developing the framework, we aimed to be comprehensive, including not only traditional ALMPs but also social and health-related efforts with an employment focus. Thus, in that sense, the framework is broader and more inclusive. Finally, it is important to mention that specific efforts and programmes often include elements from multiple instrument categories. In these cases, we categorise the effort based on the dominant element. For example, wage subsidies are categorised as a sub-instrument to financial incentives, but wage subsidies can also be viewed as an initiative to enhance the inclusive labour market (company-aimed measures) and may in some cases also involve work accommodations (compensatory efforts) and elements from company internships (labour market training).
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Figure 1 Framework of employment instruments in the Nordic countries

Key findings

On the basis of the framework, we have categorised and summarised the latest knowledge on the effectiveness of each labour market instrument. Before turning to the main takeaways from each chapter, three meta-conclusions are worth mentioning. 

Choice of employment instrument is a complex issue

Overall, the results in this project demonstrate that vulnerable individuals face a complex set of employment barriers. Further, we have also demonstrated that significant barrier heterogeneity within the traditional target groups exists meaning that e.g. young people can face completely different employment barriers. Given this barrier heterogeneity, no one-size-fits-all solution exists to tackle their employment problems. The review highlights that different vulnerable groups benefit from different interventions. For instance, individuals with physical health issues seem to benefit more from ordinary education compared to those with mental health issues.
This complexity is further compounded by the fact that employment effects also vary with the business cycle – a factor outside the scope of this report but still important to consider. For instance, labour market training may be more effective during economic booms with high labour demand, while lower labour demand during recessions makes placement more challenging. In such cases, ordinary education might be more relevant despite lock-in effects, as the alternative is often unemployment benefits (see Oslo Economics (2024b) for further discussion).

Sustainable employment requires a wide range of instruments

The complex set of employment barriers can hinder the effectiveness of otherwise effective instruments, and a holistic approach to employment barriers is therefore required to create lasting employment. For example, lack of resources in relation to coping with everyday life can limit the effectiveness of employment instruments among young people. Therefore, effective policy programs take into account the entire set of barriers and address the most critical ones in a sequence tailored to the individual, highlighting the need for a framework for employment instruments to establish a language and an understanding common among the main stakeholders. The framework we have developed has been discussed with and was well received by experts from the Nordic employment systems. Additionally, it has served as the basis for interviews with caseworkers, underscoring the usefulness of the framework in facilitating consistent discussions among experts and practitioners across the Nordic countries.

Despite intensive focus and academic research, significant knowledge gaps remain

The majority of the academic literature from the systematic review primarily evaluates the effects stemming from classic active labour market instruments, such as education and labour market training. In Table 1, we categorise the academic literature from the systematic review by instrument type, target group, and employment effect. The table demonstrates that the identified literature predominantly relates to education, labour market training, and financial incentives. This finding suggests that knowledge gaps exist in the academic literature on certain policy areas, despite being crucial in increasing labour market participation among vulnerable groups – especially among the most vulnerable individuals on the labour market. 
Below, we summarise the main takeaways from each chapter. Subsequently, we summarise the key considerations for each instrument in Table 2. For detailed descriptions of the instruments and references, please refer to the specific chapters. 
Education and labour market training
  • Effects of guidance and counselling programmes appear rather mixed, as can be seen in Table 1, which shows that, across target groups, we have identified two articles demonstrating positive effects and two showing no effect. In general, guidance programmes targeting, for example, young people appear to not achieve positive effects, and literature suggests that individuals farther away from the labour market generally benefit less from these instruments. Despite the mixed results, these programmes have the advantages of being relatively low-cost and experiencing fewer lock-in effects. Caseworkers we interviewed confirm that these programmes are not highly effective for vulnerable groups who face more employment barriers than can be addressed in guidance meetings.
  • Overall, labour market training is considered one of the most effective instruments across multiple target groups. Academic literature suggests that young individuals with health problems benefit from labour market training. However, the results among immigrants are more mixed, partly because labour market training can crowd out language training. Interviews with Nordic caseworkers suggest that labour market training is rarely efficient on its own but may be effective when used as part of a larger, well-devised plan.
  • The literature shows that ordinary education generally has positive employment effects, though significant lock-in effects must be considered. Further, the literature indicates that ordinary education is more effective among some groups than others. For example, individuals with physical health issues experience stronger effects than individuals with mental health issues. Similarly, caseworkers report that ordinary education can benefit vulnerable groups. On the other hand, several respondents point out that such education requires that the persons targeted are motivated and capable of following the courses.
Preventive and rehabilitative efforts
  • Research on preventive efforts such as profiling is scarce in the Nordic countries, as can be seen from Table 1, but it is gaining traction in some of the countries. Profiling involves models that assess the support needs of unemployed individuals. The potential of profiling is growing due to advancements in machine learning and AI. However, the literature highlights important considerations to be made before introducing such tools, including the involvement of caseworkers and the unemployed.
  • The evidence on rehabilitative efforts is relatively comprehensive, and such efforts generally appear effective. Table 1 demonstrates that we have identified 10 articles in total related to rehabilitative efforts, and the literature indicates that multidisciplinary efforts and gradual return to work have positive effects among sick-listed workers, whereas traditional ALMPs show limited effectiveness among this group. These findings are supported by Nordic caseworkers, who acknowledge the effectiveness of gradual return to work and other rehabilitative activities. However, they also emphasise the complexity of each individual’s situation, noting that addressing complexity requires time.
Table 1 Summary of the employment effects in the identified literature from the systematic literature review
Young people
Immigrants/​refugees
Individuals with health issues*
Seniors
+
0
-
+
0
-
+
0
-
+
0
-
Education and labour market training
Guidance and counselling
1
2
1
Labour market training
1
2
2
Ordinary education
2
1
1
2
Preventive and rehabilitative efforts
Preventive efforts
Rehabilitative efforts
6
4
Compensatory efforts
Work accommodations
Financial incentives
Monitoring and sanctioning
2
1
Benefit schemes
1
2**
2***
1
1
4
Wage subsidies
1
1
1****
Support, cross-sectoral and coordinating efforts
Support, mentoring and relationship to the case worker
1
Cross-sectoral coordination and ongoing support
2
1
Company aimed measures
Initiatives to improve the inclusive labour market
Notes: The number in each cell represents the number of articles that have found a positive effect (+), a null effect (0), or a negative effect (-). For example, in the cell related to labour market training among young people, we have identified 1 article that finds a positive effect from labour market training in the systematic review, whereas we have found 0 articles that found a null effect or a negative effect.
* Here, individuals with health issues are defined broadly, including individuals on sick leave due to various circumstances.
** Heterogeneous treatment effects among immigrant men and immigrant women in this literature (see Table 7.1 for further descriptions).
*** Part of this literature demonstrates positive employment effects in the short run, but the effect vanishes in the long run (see Table 7.1 for further descriptions).
**** The effect is positive in the short run, but it vanishes in the long run. However, it is important to mention that a lower share of the participant have disability benefits.
Compensatory efforts
  • The literature on the effectiveness of compensatory efforts, such as work accommodation, is scarce, as shown in Table 1. These instruments primarily target individuals with health issues and aim to adjust a job or work environment to enable them to perform their duties despite their disabilities. While some evidence suggests positive effects from assistive support and devices, this evidence is weak due to reliance on observational study designs. Caseworkers generally agree that such accommodations can be crucial for individuals to gain or maintain employment. 
Financial incentives
  • The literature supports the effectiveness of monitoring and sanctioning as tools to encourage jobseekers to actively engage in finding work and participating in training programmes. However, studies have predominantly focused on their effects among individuals close to the labour market (i.e., those with unemployment insurance), with less research available for individuals farther away from the labour market. Nordic caseworkers generally agree that sanctions can be necessary in some cases, but they are often sceptical about their autonomous effectiveness in promoting employment.
  • The literature shows that benefit schemes can impact employment, with higher benefit levels tending to decrease the employment rate, and vice versa. However, several factors can moderate this effect, such as the complexity of employment barriers among the affected individuals as well as demand on the local labour markets. Furthermore, reducing benefit levels can lead to unintended consequences, such as an increase in property crime and poorer educational outcomes among the children of those affected. This raises questions about the overall socio-economic benefits of such measures.
  • Evidence has shown that wage subsidies yield positive effects, particularly among individuals with health issues. A key mechanism behind these results is that subsidies facilitate employment in real workplaces under normal conditions, with genuine expectations from employers and colleagues. Caseworkers agree on the effectiveness of wage subsidies in helping vulnerable groups gain a foothold in the labour market. However, they emphasise that wage subsidies often represent the final step in a series of necessary measures to secure employment for vulnerable groups.
Support, cross-sectoral and coordinating efforts
  • The evidence on the effects of support, mentoring, and the relationship to the caseworker is limited, especially among vulnerable groups. These efforts encompass various forms of mentoring and support aimed at helping individuals overcome challenges in their daily lives, as well as they emphasise the importance of the individual’s relationship with their caseworker. These efforts typically do not demonstrate any positive employment effects in the short run. However, the literature suggests that one cannot expect such programmes to have any employment effects in the short term. Rather, in the long term, mentor support will contribute to make unemployed persons able to participate in activation or take up employment or education. The importance of a good personal relationship between the citizen and the professional aiming to provide guidance and help is a recurring theme in the caseworker interviews.
  • Programmes where cross-sectoral coordination and ongoing support are central typically refer to efforts such as Supported Employment (SE), including Individual Placement and Support (IPS). These programmes provide individualised assistance, job placement, and ongoing support to help the unemployed achieve sustainable employment. IPS is originally targeted at individuals with severe mental illness and typically produces positive effects for this group. However, when extended to other groups, results become more mixed, underscoring the need to customise programmes according to specific target groups and contexts. While caseworkers generally lack direct experience with these efforts, they mainly express positive views concerning their usefulness.
Company-aimed measures
  • Many of the employment instruments discussed earlier rely on effective collaboration between the PES and companies. However, evidence on the effectiveness of initiatives to improve the inclusive labour market remains scarce, as can be seen in Table 1. There are indications that informational campaigns can influence norms and attitudes, making employers more willing to hire individuals with health issues. Further, various initiatives aimed at enhancing the inclusive labour market have been implemented, such as job carving, which involves rearranging work tasks within a company to create customised employment opportunities for vulnerable individuals. Caseworkers emphasise the critical importance of collaborating closely with employers to successfully place individuals facing various employment barriers in suitable jobs.
Table 2 Key considerations regarding employment instruments in the Nordic countries
Education and labour market training
Financial incentives
Guidance and counselling
  • Guidance and counselling seem to be more effective among persons closer to the labour market
  • Evidence of positive employment effects from relatively low-cost interventions, also in the short run
Monitoring and sanctioning
  • Monitoring and sanctioning work effectively among individuals close to the labour market. However, evidence of their effectiveness among individuals farther away from the labour market is scarcer
  • The threat effect from sanctioning increases employment among young people closest to the labour market, but subsequent efforts seem ineffective for those who remain unemployed, as they often face a more complex set of barriers
Labour market training
  • The success of labour market training depends crucially on a good match between employer and employee
  • Labour market training among immigrants crowds out language training, which can explain a vanishing employment effect from labour market training after three years
Benefit schemes
  • Positive employment effects from decreasing the benefit level, but the effect is generally short-term and determined by the complexity in the barriers to employment among the affected individuals
  • Unintended effects (e.g., increased property crime and impacts on children’s educational outcomes) should be considered when assessing the socio-economic benefits of reducing benefit levels
  • The financial incentives must be clear, easy to understand, and preferably set at the individual level as opposed to the household level
Ordinary education
  • Stronger employment effect of education among individuals with physical health issues than among individuals with mental health issues
  • Large lock-in effects during participation in ordinary education, which highlights the importance of considering the overall socio-economic impact of offering ordinary education
  • Immigrants whose native languages are very different from Nordic languages experience larger employment effects from language training
Wage subsidies
  • Providing vulnerable individuals with work on ordinary terms at ordinary workplaces seems to be beneficial for sustainable employment – real work works.
  • Lock-in effects of wage subsidies seem to be stronger among individuals with more severe health issues, whereas they appear to be negligible for other groups
Education and labour market training
Guidance and
counselling
  • Guidance and counselling seem to be more effective among persons closer to the labour market
  • Evidence of positive employment effects from relatively low-cost interventions, also in the short run
Labour
market
training
  • The success of labour market training depends crucially on a good match between employer and employee
  • Labour market training among immigrants crowds out language training, which can explain a vanishing employment effect from labour market training after three years
Ordinary
education
  • Stronger employment effect of education among individuals with physical health issues than among individuals with mental health issues
  • Large lock-in effects during participation in ordinary education, which highlights the importance of considering the overall socio-economic impact of offering ordinary education
  • Immigrants whose native languages are very different from Nordic languages experience larger employment effects from language training
Financial incentives
Monitoring and
sanctioning
  • Monitoring and sanctioning work effectively among individuals close to the labour market. However, evidence of their effectiveness among individuals farther away from the labour market is scarcer
  • The threat effect from sanctioning increases employment among young people closest to the labour market, but subsequent efforts seem ineffective for those who remain unemployed, as they often face a more complex set of barriers
Benefit schemes
  • Positive employment effects from decreasing the benefit level, but the effect is generally short-term and determined by the complexity in the barriers to employment among the affected individuals
  • Unintended effects (e.g., increased property crime and impacts on children’s educational outcomes) should be considered when assessing the socio-economic benefits of reducing benefit levels
  • The financial incentives must be clear, easy to understand, and preferably set at the individual level as opposed to the household level
Wage subsidies
  • Providing vulnerable individuals with work on ordinary terms at ordinary workplaces seems to be beneficial for sustainable employment – real work works.
  • Lock-in effects of wage subsidies seem to be stronger among individuals with more severe health issues, whereas they appear to be negligible for other groups
Preventive and rehabilitative efforts
Support, cross-sectoral and coordinating efforts
Preventive efforts
  • The latest advancements in AI and machine learning increase the potential of profiling in the active employment programmes
  • Important to involve caseworkers in the recommendation from the profiling tool
  • Important to consider how to involve the jobseeker and to be compliant with national legislation
Support, mentoring, and relationship to the caseworker
  • Employment effects from support may only be positive in the longer term, which calls for other measures of progress (e.g., employability)
  • Potential in focusing on other, less structural causes of unemployment, e.g., by setting goals in relation to daily habits, which has proven successful in increasing employment
  • The caseworker and the relationship to the caseworker seem to be vital for the success of vulnerable individuals in various labour market programmes
Rehabilitative efforts
  • Gradual return to the labour market appears to provide long-lasting employment effects among long-term sick-listed workers
  • Multidisciplinary efforts are in general found to be effective in increasing the labour market participation among sick-listed workers
  • Traditional ALMPs seem to have limited effects on regular employment for sick-listed workers
Cross-sectional coordination and ongoing support
  • Potential in using IPS for many other target groups (beside people with severe mental illness), but the IPS principles typically need to be modified according to the target group and context
Preventive and rehabilitative efforts
Preventive
efforts
  • The latest advancements in AI and machine learning increase the potential of profiling in the active employment programmes
  • Important to involve caseworkers in the recommendation from the profiling tool
  • Important to consider how to involve the jobseeker and to be compliant with national legislation
Rehabilitative
efforts
  • Gradual return to the labour market appears to provide long-lasting employment effects among long-term sick-listed workers
  • Multidisciplinary efforts are in general found to be effective in increasing the labour market participation among sick-listed workers
  • Traditional ALMPs seem to have limited effects on regular employment for sick-listed workers
Support, cross-sectoral and coordinating efforts
Support,
mentoring, and
relationship to the caseworker
  • Employment effects from support may only be positive in the longer term, which calls for other measures of progress (e.g., employability)
  • Potential in focusing on other, less structural causes of unemployment, e.g., by setting goals in relation to daily habits, which has proven successful in increasing employment
  • The caseworker and the relationship to the caseworker seem to be vital for the success of vulnerable individuals in various labour market programmes
 Cross-sectional
coordination and ongoing support
  • Potential in using IPS for many other target groups (beside people with severe mental illness), but the IPS principles typically need to be modified according to the target group and context
Compensatory efforts
Company-aimed measures
Work accommodations
  • Lack of knowledge among both employers and employees about workplace accommodation possibilities and their potential constitutes a central barrier to using this instrument
  • Legislation plays a key role in the use and effectiveness of work accommodations. For example, it is problematic if devices can be granted only in connection with a specific job, since this creates uncertainty for the jobseeker as well as the employer
Initiatives to improve the inclusive labour market
  • Direct contact between caseworkers and companies increases the effects of the employment instruments through, e.g., better job matches
  • Job carving, the practice of rearranging work tasks within a company to create tailor-made employment opportunities for, e.g., vulnerable individuals, may be a relevant approach in a situation with labour shortage
Compensatory efforts
Work accommodations
  • Lack of knowledge among both employers and employees about workplace accommodation possibilities and their potential constitutes a central barrier to using this instrument
  • Legislation plays a key role in the use and effectiveness of work accommodations. For example, it is problematic if devices can be granted only in connection with a specific job, since this creates uncertainty for the jobseeker as well as the employer
Company-aimed measures
Initiatives to improve the inclusive labour market
  • Direct contact between caseworkers and companies increases the effects of the employment instruments through, e.g., better job matches
  • Job carving, the practice of rearranging work tasks within a company to create tailor-made employment opportunities for, e.g., vulnerable individuals, may be a relevant approach in a situation with labour shortage