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TemaNord 2025:561
Nordic-Baltic Cross-Border User Stories
Nordic-Baltic Cross-Border User Stories
About this publication
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Executive Summary
Introduction
Context
Scope of the study
Report Structure
Regulations
eIDAS 2.0 and EU Digital Wallet
Single Digital Gateway Regulation and Once Only Technical System
Life events
Condensed list of life events across all countries
Identified best practices across countries in managing cross-border life events
Identified challenges across countries in managing cross-border life events
Future outlook and opportunities for digitalization
Selected life events
User stories
Life Events – Journey Maps
Life Event 1 – Moving to work in another country
Life Event 2 – Working abroad while residing in the home country
Life Event 3 – Starting a business abroad while residing in the home country
Possible improvements of efficiency
Appendix 1: Methodology
Appendix 2: List of all identified life events across all countries Country Reports on Life Events
Appendix 3: Country Reports on Life Events
Denmark
Finland
Iceland
Latvia
Lithuania
Lithuania
Norway
Sweden
The Faroe Islands
Appendix 4: Life Event 1
Appendix 5: Life Event 2
Appendix 6: Life Event 3